The work your team
shouldn't be doing.

Honestly? Sometimes yes, and we'll tell you when. If you have a technical person with spare capacity and the workflow is simple, build it in-house.

But a chat window is a brain, not a system. Claude can pull the fields out of one invoice you paste in. It can't watch an inbox at 2am, open the attachment, log into the carrier portal, check your CRM for a match, decide whether it's confident enough to post, write the record back, and route the one weird exception to a human, then do that four hundred more times this week without being asked. The model is one component. The other 80% is plumbing: triggers, authentication, error handling, retries, state, and logging.

The build is never the hard part. The edges are. Anyone can demo a clean example. What eats months is the vendor who sends a scanned fax, the PO with a substitution line, the portal that logs you out every thirty minutes, and the duplicate that would double-post to your ledger. Running unattended raises the bar again: in a chat, a wrong answer costs a retry; in production, it posts a bad entry to your books. That's why every build ships with confidence thresholds, an exceptions queue, and audit logs.

So the real question isn't whether it's possible. It's whether your ops lead should spend the next three months learning n8n, OAuth, and error handling instead of doing their job while the manual work keeps costing you every week they're at it. We've built this architecture before, so it's live in weeks at a fixed price. And you own the build: if your team wants to run it themselves afterward, we hand over the whole thing.

Most single-workflow agents are in production within two to four weeks of the audit. Simpler flows go faster; heavier compliance or portal work takes a little longer. Either way, you see it working, not a roadmap.

No. The agent works inside your existing stack: your inbox, CRM, ERP, portals, and phone. Your team keeps working the way they already do. The manual step is the only thing that disappears.

Engagements typically start at $5K, with most projects landing between $10K and $25K depending on how many systems the agent touches and how heavy the exception handling is. Fixed scope, fixed price, agreed before we build. No hourly billing and no scope creep. We only propose an agent when the time it removes clearly outweighs the cost of building it. Your exact number comes out of the audit.

For regulated workflows like prior auth, financial docs, and legal intake, we build inside your compliance requirements: access controls, logging, and a human-in-the-loop exceptions queue where it matters. Nothing runs unsupervised that shouldn't.

Every build ships with an exceptions queue. The agent handles the 80–95% that's routine and routes the edge cases to a human with full context attached. You get speed on the common path and control on the rare one.